HARU Gift Cards Terms and Conditions

HARU Gift Cards are only redeemable on haru.ng. Acceptance of this card constitutes acceptance of these terms and conditions, which may change at any time.

GIFT CARDS LIMITATIONS

You may not return or cancel your HARU Gift Card after it has been received. Purchasers who wish to cancel a Gift Card purchase order prior to its delivery to a recipient should contact Customer Support in appropriate time frame.

Gift cards are activated immediately once the recipient has received the code, they are valid six months after time of purchase.

You may not use a Gift Card to purchase other Gift Cards.  Gift Cards cannot be reloaded, resold, transferred for value, or redeemed for cash, except to the extent required by law. Void if reloaded, resold, transferred for value, or redeemed for cash. Gift Cards that have not been used yet may not be transferred.

OUR PRIVACY POLICIES

Gift Cards are subject to haru.ng Privacy Policy.

RISK OF LOSS

Ownership and risk of loss of Gift Cards passes to the purchaser as soon as we send our confirmation to the recipient. We are not responsible for lost or stolen Gift Cards. 

HARU GIFT CARD CUSTOMER SERVICE

If you need assistance with any aspect of your purchase, ownership, or use of your Gift Card, please contact Customer Support. Please refer to your order number, or be ready to supply your email address.

HOW TO USE

Purchasing a Gift Card

Select a gift card amount and complete the online payment. Include the recipient's name, email address, your name for the recipient or send as anonymous and add an optional message. 

If a customer wants to buy a gift card for someone else, then they need to forward the gift card email to the recipient.

How to Redeem

Enter the code on your Gift Card during checkout and the total of the card will be deducted from your order as payment.

Please Note:

If the total order amount exceeds your gift card, you will need to pay the outstanding balance using a debit or credit card.

If your Gift Card exceeds the total amount of your order, the remaining balance of your Gift Card cannot be redeemed.

REASONS FOR FAILED DELIVERY OF ONLINE GIFT CARDS

Virtual Gift Cards are delivered via email. If you have confirmed the recipient's email address but the Online Gift Card has not been viewed within a reasonable period after the requested delivery date, following is a list of the most common reasons why delivery may have failed:

  • Spam filter blocked email or routed it to a bulk/spam folder
  • Recipient's firewall blocked the email
  • Email inbox is over size limit
  • Invalid email address

If a spam filter is blocking support@haru.ng emails from getting to an inbox, the email options will need to be modified so that emails coming from "support@haru.ng"  are not considered spam.

If you need further assistance, contact Customer Support. Please refer to your order number, or be ready to supply your email address.

LIMITATION OF LIABILITY

FOREO.COM AND ITS AFFILIATES MAKE NO WARRANTIES, EXPRESS OR IMPLIED, WITH RESPECT TO GIFT CARDS, INCLUDING WITHOUT LIMITATION, ANY EXPRESS OR IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. IF A GIFT CARD CODE IS NON-FUNCTIONAL, YOUR SOLE REMEDY, AND OUR SOLE LIABILITY, SHALL BE THE REPLACEMENT OF SUCH GIFT CARD. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.